The Learning Experience

Raising the bar!

Illustra’s new, fourth-generation client is available by navigating to a simple URL. Running directly in a browser, it requires no installation, no plugins and no special configuration. Leveraging two key browser technologies – Websockets and WebRTC – it provides the same level of functionality as our current Flash Player client:

1 – Dynamic team breakouts
2 – Actively on camera
3 – Role Plays
3 – Custom design and production
4 – Full tracking and reporting

But with some exciting new updates:

  • Mobile
  • Integrated voice technology
  • Participant Screen sharing
  • Zoom to fit screen size
  • High quality video
  • Massive scalability

This will allow us to deliver high-quality customer training and coaching programmes effectively and securely. The client will run across the whole range of devices supporting standard browsers, like Google Chrome and Microsoft Edge.

Illustra Live Virtual Workshops

All workshops are Illustra produced and supported.

Development history

Since 2005, three generations of the platform client, the application used by tens of thousands of participants in Illustra’s training and coaching programmes, has been delivered in a browser using Adobe’s FlashPlayer. In common with internet services such as BBC iPlayer and Netflix, we chose the Adobe media delivery platform because of its dominance in the field of rich-media streaming applications, and the security it afforded to our customers. The key criteria for our client were firstly that users should be able to access the client application without requiring download and installation of a programme, and secondly that they should have the security of knowing that the client application was ‘sandboxed’, with no access to the user’s data or programs.

Since Steve Jobs’ document ‘Thoughts on Flash’, there has been a widespread expectation that new technologies built into browsers would replace the functionality of Flash Player. The reality for much of that time, however, has been that aside from simple web interactivity, these technologies have been slow to emerge amidst a plethora of competing frameworks and proposed standards. Ironically, perhaps, web applications which once might have been delivered using Flash Player are now available only in the ‘App Store’ format, as proprietary applications requiring installation – and often with surprising levels of access to user data. Only in the last few years have stable and workable standards for browser-based technologies been established in key areas like video conferencing and real-time collaboration. In December 2020, support for Adobe Flash Player will be withdrawn from browsers like Chrome, Edge and Safari.

Illustra has been tracking these developments and has been working since 2015 on research and development projects to assess how best to bring the high levels of interactivity and convenience embodied within its platform into a new, post-Flash era.

We are delighted to announce a new and powerful iteration of our platform which will be rolled out in our workshops over the next few months.